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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Lazarus

Bruce Lazarus

March 6, 2023

5  out of  5
rating by Bruce Lazarus
"We moved to Seguin last year and Austen made getting our new home and auto insurance coverage simple, fast and affordable. Highly recommended!"
We responded:
"Bruce, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! Thank you for your review and recommendation! - Austen "
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Eric Platt

September 19, 2022

5  out of  5
rating by Eric Platt
"Best insurance company we have ever had. Agents are great. Always a pleasure."
We responded:
"Eric, thank you for the 5-star review! - Austen"
Profile photo of Justin Moore

Justin Moore

June 13, 2022

5  out of  5
rating by Justin Moore
"Mr. Hill personally stayed late to assist me in a last minute change to my insurance policies. He himself has always been available to answer any questions I've had and is always professional and respectful. I highly recommend his insurance agency."
We responded:
"Justin, it was absolutely my pleasure to help you with that change and I am always here if you need anything! Thanks for your business. - Austen"
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Ron Clark

October 4, 2021

5  out of  5
rating by Ron Clark
"Well I have talked to McKenzie a couple of times and Austen once and they always answered all my questions and helped me with whatever I needed."
We responded:
"Ron, I’m grateful for our customers who share feedback with us! We will always provide you with the best customer service experience possible. We appreciate your business. - Austen"
Profile photo of Ben

Ben

November 10, 2020

5  out of  5
rating by Ben
"Give him a 10! As a guy in the insurance industry for 15 years. Austen listened to my concerns, coverage issues and hours on the phone and took everything in the account and now has all of my business except for my motorbikes. Including me buying a new fifth wheel for the first time and making sure I had the right coverage."
We responded:
"Ben, thank you for giving our agency a chance to earn your business. We're proud to serve and protect you! We appreciate you taking the time to share your positive thoughts. - Austen"
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Melissa Billings

April 27, 2020

5  out of  5
rating by Melissa Billings
"Austin hill is the greatest speaks where you can understand what your getting super nice and very professional will not go anywhere else thanks Austin Hill 5 stars in my book🤩"
We responded:
"Melissa, I appreciate you taking a moment to leave such a positive review! - Austen"
Profile photo of Tammy Kelsey

Tammy Kelsey

April 11, 2020

5  out of  5
rating by Tammy Kelsey
"Love this place, they are very professional and the staff is wonderful. I would definitely recomend them for all your insurance needs!"
We responded:
"Tammy, thank you for the great feedback! we are always here for you moving forward. - Austen"
Profile photo of Chris Christenson

Chris Christenson

August 26, 2019

5  out of  5
rating by Chris Christenson
"Good service Good people"
We responded:
"Chris, thank you for the opportunity to serve your insurance needs! - Austen"
Profile photo of Antonio H Perez Jr

Antonio H Perez Jr

July 27, 2019

2  out of  5
rating by Antonio H Perez Jr
"Only open Mon-Fri. I've had State Farm insurance at this location for a couple of years...it's not great, but it is insurance. I've felt more comfortable with other companies concerning home / auto insurance."
We responded:
"Antonio, our 24/7 customer service is always here to assist you whenever you need it, please don't hesitate to give us a call on weekends or after hours at the office (830) 379-4455. We value your business and if I can do anything to help please give me a call. Thank you. - Austen"
Profile photo of jon mills

jon mills

June 1, 2018

5  out of  5
rating by jon mills
"Austen Hill and his team at State Farm have been a joy to work with. They go above and beyond for their customers, and really add a personal touch to every interaction. Everyone I have spoken with in the office has been incredibly helpful and friendly, and really sets them apart from their competition. I highly recommend Austen Hill State Farm!"
We responded:
"Jon, I appreciate your kind words and support, thank you for your business. - Austen"
Profile photo of Jeanette Pacheco

Jeanette Pacheco

October 12, 2017

5  out of  5
rating by Jeanette Pacheco
"I have had auto insurance for almost two years at this location and it's great. Brandon is very helpful and is always available to answer any questions I may have about my coverage. And I pay an average of $40 less than I was previously paying for the same type of insurance. I recently hit a deer and state farm was awesome. They made everything easy from setting me up with HERTZ car rental to letting me choose my preferred auto body repair shop. Overall I am very pleased with how fast and simple the entire process was and would recommend anyone to give these guys a call and get a quote today."
We responded:
"Jeanette, thank you for sharing your positive experience, we are always happy to help you! - Austen"